Kiersten Severtson is a Client Service Associate with Box Financial passionate about providing clients with an exceptional experience.
Kiersten graduated with a Bachelor of Arts degree from Augsburg College with a major in Communication Studies and a minor in Business Administration. Following graduation, Kiersten worked with Minnesota’s largest homebuilder helping new homeowners resolve questions and concerns following their home purchase.
Outside of the office, Kiersten enjoys traveling and spending time with her daughter Kaliya. She has enjoyed volunteering to build homes for homeless veterans and helping at a women’s shelter.
Kiersten is responsible for all of Jeff’s clients’ service needs and is the main point of contact for his clients. His client-related responsibilities include:
- Fostering Exceptional Client Relationships
- Facilitating Service Needs – initiating new accounts, check requests, address changes, changes to beneficiary designations and many other similar requests
- Scheduling of Appointments
- Maintaining Client Records